Values & Beliefs

1	That the prevention of conflict is the most effective way of maintaining strong working relationships.
2	When conflict does occur, a resolution should be sought - speedily and constructively.
3	That organisations, teams and individuals who learn from conflict become stronger and more effective.

Our values:

	Put simply, conflict is complex and challenging. We recognise that there are no simple answers, no quick fixes and there is definitely no magic wand.
	We recognise that the resolution of conflict through open dialogue and honest debate such as that achieved in mediation can lead to more sustainable relationships within workplaces and communities.
	We understand that working with conflict can be stressful and painful for all parties. We also recognise that coming to mediation can be a difficult decision. However, we believe that mediation, when applied sensitively and appropriately, can make a real difference to people’s lives by offering all parties the chance to work together to find a realistic and constructive resolution to their conflict.
	We are committed to the principle of consent and self-determination in mediation. Mediation does not seek to impose a resolution and, by working in a safe and constructive environment, parties often find a resolution that courts or other legal / quasi-legal approaches would be unable or unwilling to consider.
	We believe that most people have the necessary skills and attributes to manage conflict effectively. What is required however, is a clear framework, such as mediation, that people can utilise and adapt to their own circumstances.
	Finally, we firmly believe that... Mediation works.