We respect your privacy

Total Conflict Management is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) .

We will only use your personal information to keep you informed about events, news and offers that we think will be of interest to you, only if you have voluntarily elected to receive such material through our email news letter registration form or our online enquiry form.

We will give you the opportunity to refuse any e-mail marketing from us online, by e-mail, by telephone or in person. Total Conflict Management does not sell, rent or trade your personal information to third parties for any purpose.

What information do we collect and store?

We use customer contact information from the online enquiry form or email registration form to send you information or materials requested by you. Your contact information is also used to contact you when necessary, for example to advise of a new course, service or product.

Access to Data

You have the right to be told what personal information we hold about you on our databases.

You should write to us at

Total Conflict Management
c/o The Mediation Academy
1st Floor New House
67-68 Hatton Garden London
EC1N 8JY

A small administrative charge will be made for fulfilling this request. If you wish for any information to be revised or deleted, please advise us.

Voluntary information

From time to time, our site may also use a specific form for visitors to request information such as products or services or to undertake research or surveys. We may request additional information (like your age, gender, ethnicity, religious beliefs, sexuality, details of any disability etc ) and demographic information (like your profession or industry, position or role).