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THE MEDIATOR NEWSLETTER JUNE 2008
Please find attached the latest edition of THE MEDIATOR. The Mediator is just one one of TCM's many initiatives to keep you informed and as passionate as we are about developments in workplace and employment mediation.| Date : 17th Jun 2008 | Author : Ved Boijonauth (Editor) |
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Mediation - the future of Dispute Resolution?
The ongoing review of the statutory dispute resolution regulations has placed this key employment issue, firmly in the mind of most HR professionals. Whatever the source of conflict, the destructive and costly outcome is often all too familiar – increased stress, poor productivity, division, grievances, tribunal’s and worse. This short paper examines the impact that mediation is having and asks - is mediation the future of dispute resolution| Date : 18th May 2008 | Author : David Liddle |
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An A-Z of the Benefits of Mediation
Organisations often ask us to describe the benefits of mediation in simple terms. David Liddle has created an A-Z of the benefits of mediation for you to download here. He did struggle a bit with X, Y and Z so your ideas are very welcome!| Date : 19th Dec 2007 | Author : David Liddle |
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From Conflict to Consensus...the role of mediation at work
For many years, workplace conflict has been viewed as dysfunctional, destructive and damaging – a generally undesirable by-product of working life. Workplace Mediation offers a very real alternative.| Date : 15th Dec 2007 | Author : David Liddle |
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Bluechips are turning towards ADR
Twenty percent of the UK’s leading companies are reviewing their alternative dispute resolution (ADR) policies, according to research conducted by litigation heavyweight Herbert Smith. The research, headed by Herbert Smith head of ADR Alexander Oddy, questioned 21 leading bluechips, including Shell, Royal Bank of Scotland, Merrill Lynch, KPMG, Zurich, UBS and GE, on their dispute management.| Date : 16th Nov 2007 | Author : Claire Ruckin www.legalweek.com |
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Missing links: new absence management tools and evidence
In recent months, a range of new evidence has been released on what works in absence management as well as a host of new tools. Sally O'Reilly rounds up the best. Employers still have to turn the corner in the management of sickness absence, with the latest figures showing absence rates rising despite the higher priority of the issue in recent years.| Date : 30th Oct 2007 | Author : Occupational Health Magazine |
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How to Conduct An Effective Investigation
This article first appeared in People Management on 04 October 2007. TCM has extensive experience of delivering complex worplace investigations and this article provides a thorough and detailed outline of the key stages required when conducting an investigation.| Date : 4th Oct 2007 | Author : People Management |
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Workplace disputes cost UK £33bn a year
Disputes with employees, colleagues, customers and suppliers cost the UK economy £33 billion a year, yet fully two thirds of employers fail to educate staff on how to avoid and manage them, with more than half even leaving senior managers to sink or swim. This Nabarro research adds weight to growing evidence that the UK's dispute resolution system is simply not working.| Date : 2nd Oct 2007 | Author : Nic Patton (Nabarro) |
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Employee well being and the psychological contract
Something seems to be happening to the state of the psychological contract. The CIPD research report, Employee Well-Being and the Psychological Contract, highlights areas that many HR professionals, as strategic business partners, will want to be thinking about. So the wealth of material contained in this survey is invaluable to HR professionals.| Date : 4th Jul 2007 | Author : CIPD |
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Mediation Works
According to a number of leading sources, conflict within the workplace is increasing in its incidence, its intensity, and its impact. Over the last year, TCM, the UK’s leading workplace mediation and dispute resolution specialists have been undertaking research into the nature of conflict in the workplace with particular reference to the potential role of mediation as a means of dispute resolution.| Date : 24th Jan 2006 | Author : Liddle D. and Coke T. |
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Pain Free or Pain Staking
This article first appeared in Personnel Today on 24th January 2006. It provides an overview of the impact of the Dispute Resolution Regulations and current best practice for HR.| Date : 24th Jan 2006 | Author : Personnel Today |
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The Power of Non Violent Communication
David Liddle and Pauline Courtney have long been fans of Non-violent Communication – practising it in their mediation work and applying it as part of TCM's Mediation Skills Training courses. However, even they were surprised by the power it unleashed in a recent complex team mediation.| Date : 27th Jul 2005 | Author : Pauline Courtney and David Liddle |
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What is your Mediator Type?
A light-hearted analysis of your mediation style, with a serious message. Why not have a go yourself andfind out what kind of mediator you are...| Date : 19th May 2005 | Author : David Liddle |
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My Promise To You
This poem was written by Helen, a participant on a workplace mediator training course being run by TCM at Tameside Borough Council in Greater Manchester. Helen said that she wrote the poem in one go and that it reflects her understanding of the relationship between the mediator and the parties. The positive focus that the poem evokes and the insight that the poem demonstrates are both extremely powerful and very moving.| Date : 21st Apr 2005 | Author : Helen Hargreaves |
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How To Make Mediation Work
A useful guide for parties who have reached an agreement at mediation. This article provides details of 5 simple steps to help make that all important agreement sustain over the long term.| Date : 12th Apr 2005 | Author : David Liddle |
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An Introduction To Team Mediation
Like many workplace conflicts, team disputes can be highly damaging and destructive. Dispute resolution within teams brings its own challenges and complexities BUT the rewards can be great for a team that gets it right. This article provides a stimulating overview of current best practice with respect to mediation and dispute resolution within team and group conflicts.| Date : 12th Feb 2005 | Author : David Liddle |
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Managing conflict at work. A survey of the UK and Ireland
The CIPD Managing Conflict at Work survey gives an insight into the likely impact of new legislation, as well as how successful employers are at managing workplace conflict through their existing policies, disciplinary and grievance procedures and training interventions.| Date : 31st Dec 2004 | Author : CIPD: Chartered Institute of Personnel and Development |
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A Manager's Perspective Of Mediation
This is a moving account from a new manager who was experiencing conflict with a member of her team. She decided to use mediation to find a resolution and was surprised at the outcome.| Date : 17th Dec 2004 | Author : Helen |
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Thoroughly Modern Melee
This article first appeared in People Management on 30th September 2004. The article attempts to draw together current trends and best practice in the employment and workplace mediation arena. It also looks forward to a time when mediation is more widely used by UK PLC. The article features TCM amongst other UK mediation providers.| Date : 1st Oct 2004 | Author : Zoe Roberts |
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NLP In Workplace Conflict Mediation
Many of the philosophies or principles of Neuro Linguistic Programming (NLP) have a relevance to the practice of workplace mediation. This enjoyable and highly relevant article provides workplace mediators with a positive framework with which they can enhance their current practice.| Date : 24th Feb 2004 | Author : Gareth C Davies MBA |
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